This is an exciting opportunity for an organised and customer-focused individual to join a busy reservations team, managing group accommodation bookings and delivering exceptional service from enquiry through to confirmation. Confirm bookings and ensure all reservation details are accurate and up to date. A proactive team player with a positive and professional attitude.
Key Responsibilities
Manage your portfolio of pending and confirmed groups, working closely with the Operations team throughout the booking process
Cost and prepare tailor-made group itineraries for Italian travel partners
Create detailed technical itineraries based on the client programme and agreed quotation
Ensure all relevant information, rates and budgets are accurately entered into the internal system
Build and maintain strong relationships with Italian clients, suppliers and internal teams
Provide a high level of customer service throughout the booking and operational process
About You
To be considered for this opportunity, you will ideally have:
Previous experience working for a UK & Ireland inbound tour operator or DMC, specifically within Groups
Native or fluent Italian language skills
Strong knowledge of the UK and Ireland, including geographical knowledge
Excellent attention to detail and strong organisational skills
The ability to manage multiple bookings and priorities in a fast-paced environment
Strong communication and relationship-building skills
A genuine passion for UK & Ireland inbound group travel
If you have solid UK & Ireland inbound group travel experience and are fluent in Italian, we would love to hear from you.
This is a varied role working with group travel, where you will manage reservations from enquiry through to confirmation and ensure all arrangements are delivered smoothly for clients travelling across Europe, the UK and Ireland.
This will involve building close relationships with Contracted MRO whilst overseeing Base Maintenance inputs on the growing fleet of 737NG, 737MAX and A320 aircraft within the Ryanair Group of Airlines. Completed to operational requirements. Act as the primary technical liaison between the MRO and relevant Ryanair functions, including CAMO, Maintrol, Maintenance Planning, Technical Services, and Safety/Quality, to resolve emerging technical and operational issues.
Reporting to the Head of Heavy Maintenance (Internal), this role has full responsibility for base maintenance performance, compliance, and output across the internal Ryanair mase network.
The successful candidate will join a team of instructors committed to delivering high quality theory training for initial pilot training courses based in the East Midlands Training Centre, the home of our ATO.
Description
Prestwick Aircraft Maintenance Ltd (PAM) is one of Six heavy aircraft maintenance providers for our client Ryanair, carrying out maintenance on the entire fleet of New Generation Boeing 737-800 series aircraft, at our Hangar facility located at Prestwick International Airport, Ayrshire, Scotland. approved maintenance procedures
Ensuring documentation is completed correctly I. Successful candidate is required to provide a clean Disclosure Scotland to work at UK Airports. Note: This job description is intended to convey information essential to understanding the scope of the job and its general nature.
One of the core Technical Services responsibilities is ensuring continued compliance with Airworthiness Directives (AD) and mandatory Service Bulletins (SB). Perform a weekly search for new Service Bulletins and Service Letters and issue notification to Technical Services for review.
This is role is offered on a hybrid basis - Surrey
Cruise Travel Consultant Duties and Responsibilities:
Booking all aspects of the client's holidays as well as making amending to existing reservations
Dealing with any pre departure or post-holiday queries
Processing guest information and special requests
Cruise Travel Consultant Experience Required:
Previous reservations experience dealing with top end clients both in the travel industryExperience of working with a luxury travel product
Good telephone manner and communication skills
Good Customer Services skills
Cruise Travel Consultant Salary and Benefits:
Base Salary to £33,000 + Bonus average of £6,000 per annum
A complimentary 7 day cruise per year for you and a friend, partner, family member
23 Days Holidays + 8 bank holidays
Educationals
Travel discounts
Hybrid working
Pension
For a full confidential discussion on this Cruise Travel Consultant role, please apply a member of the team will be in contact to discuss your application.
This role is a fully remote based within the UK
Remote Based Travel Sales Consultants - USA and Canada Specialists Responsibilities:
To be inspired by the customer's ideas for what they want from their holiday and to be able to translate that into an actual recommendation for a holiday.
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