Reservations & Customer Service jobs

Head of Customer Service Experience (18-months)

British Airways

Heathrow

Competitive

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

Working with senior stakeholders from across customer-facing teams, you'll define a clear service strategy and create the frameworks, standards and principles that bring our brand promise to life in a consistent and meaningful way. Lead the governance, continuous improvement and change activity required to embed service standards, behaviours and ways of working across British Airways. Strong communication and analytical skills, using insight and performance data to inform decisions and drive improvement. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Solihull

£26,000 - £28,000 per year

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

If you would like a Travel Consultant role with sociable hours, a good salary package and B2B sales through travel agents, this established independent tour operator who are looking for people to join their team of Travel Advisors in their South Birmingham, modern offices. - Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's brochures and destinations. EXPRIENCE REQUIRED: The successful candidate will be an experienced Travel Consultant looking for a new challenge with strong communications skills and the ability to work well under pressure. THE PACKAGE You will receive a competitive salary up to £28,000 with an OTE of circa £32,000 - £34,000 uncapped, travel concessions, educationals and other travel perks. Please follow the instructions to apply attaching your CV.

Peterborough

£26,000 - £28,000 per year

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

If you would like a Travel Consultant role with sociable hours, a good salary package and B2B sales through travel agents, this established independent tour operator who are looking for people to join their team of Travel Advisors in their Peterborough, modern offices. This vacancy is being managed by Claire Muge I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry!

Solihull

£35,000 - £40,000 per year

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

From driving sales conversion and revenue performance through to overseeing after-sales, ticketing, customer service and operational support, this is a key leadership role with real influence across the business. Ensuring smooth processes and effective handovers across the full customer journey, from initial enquiry through to post-sale support and ticketing. This is a fantastic opportunity to take a senior operational leadership role within a successful travel business, with the opportunity to make a genuine impact on sales performance, customer experience and the overall efficiency of the operation.

Worcester

£28,000 - £32,000 per year

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

If you have experience working as a Travel Consultant in a Travel Agency or a Tour Operator and enjoy creating bespoke itineraries and offering great service, this is a fantastic opportunity, with no weekends (Monday to Friday, very rare in leisure travel! You need to develop an intimate knowledge of the products and services the company offers. Experience of using a varied supplier base, including hotels, tour guides and drivers, DMCs, and experience providers would be helpful. Whilst this is an office-based role, there is flexibility to work from home partially at certain times of year. Please follow the instructions to apply attaching your CV.

Reservations agent

C&M Travel Recruitment

Brentford

£26,000 - £28,000 per year

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

Reservations and groups agent - Required for this global airline based in their West London office.

Travel Reservations Consultants Fluent Arabic Speakers

Antella Recruitment

Westminster

£33,000 - £36,600 per year

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

Travel Reservations Consultant Fluent Arabic Speakers Responsibilities: Booking worldwide travel arrangements using your fluent English and Arabic Booking hotels, dining, retail, entertainment and exclusive experiences Managing the whole process and working with the relevant suppliers Providing each client with an exceptionally high level of customer service Travel Reservations Consultants - Fluent Arabic Speakers Experience Required Extensive experience gained within the travel Industry dealing with HNWI's Fluency in Arabic and EnglishHigh levels of customer service Travel Reservations Consultant - Fluent Arabic Speakers Salary and Benefits Basic salary to £33,000 + Bonus up to £3,600 per annum 22 days annual leave Childcare vouchers Discounted Holidays Workplace Pension Loyalty programme Able to work anywhere abroad for three weeks per year To apply for the Travel Reservations Consultant - Fluent Arabic speaker role, please email your CV and a member of the team will be in touch to discuss your application.

Travel Reservations Consultants Fluent Arabic Speakers Overnight Shifts

Antella Recruitment

Westminster

£38,000 - £41,600 per year

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

Travel Reservations Consultant Fluent Arabic Speakers Responsibilities: Booking worldwide travel arrangements using your fluent English and Arabic Booking hotels, dining, retail, entertainment and exclusive experiences Managing the whole process and working with the relevant suppliers Providing each client with an exceptionally high level of customer service Travel Reservations Consultants - Fluent Arabic Speakers Experience Required Extensive experience gained within the travel Industry dealing with HNWI's Fluency in Arabic and English High levels of customer service Able to work overnight shifts on a rota basis Travel Reservations Consultant - Fluent Arabic Speakers Salary and Benefits Basic salary to £38,000 based on experience + Bonus up to £3,600 per annum 22 days annual leave Childcare vouchers Discounted Holidays Workplace Pension Loyalty programme Able to work anywhere abroad for three weeks per year To apply for the Travel Reservations Consultant - Fluent Arabic speaker role, please email your CV and a member of the team will be in touch to discuss your application.

Reservations Consultant Italian Speaker

Antella Recruitment

Westminster

£30,000 - £33,000 per year

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

Working within a fast-paced inbound travel environment, you will be responsible for creating bespoke itineraries for international groups travelling throughout the UK and Ireland. Liaise with hotels, attractions and transport suppliers to negotiate rates and availability. A positive team player with a passion for travel.

Reservations Spanish Speaker

Antella Recruitment

Southwark

£30,000 - £36,000 per year

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

This is an exciting opportunity for an organised and customer-focused individual to join a busy reservations team, managing group accommodation bookings and delivering exceptional service from enquiry through to confirmation. Confirm bookings and ensure all reservation details are accurate and up to date. Fluent Spanish and English essential Strong organisational skills with exceptional attention to detail.