Business Travel Consultant

Antella Recruitment

Central London, Region

Base Salary £32,000 to £36,000 + Benefits

• Full time
• Permanent
• Business Travel & TMC
• Business Travel Consultant

in line with agreed itinerary and client requirements Up-sell softly added value items, such as airport transfers, VIP airport services, extra nights' accommodation, car hire, and insurance Issuing, re-issuing and performing re-calculations of international and domestic airfares in relation to designated corporate client bookings Assisting with and co-ordinating ancillary client requests as required Business Travel Consultant Experience Required: Working knowledge of a major GDS either Amadeus, Galileo or Sabre is essential Previous experience of working in the working in the travel industry within business travel, leisure travel or airlines Experience of using CRM systems First class customer service skills Accuracy and attention to detail Excellent communication skills both verbal and written Ability to successfully manage a high-volume workload in a professional and calm manner Excellent organisation skills; able to work to tight and demanding timescales resolve problems and manage conflicting priorities Business Travel Consultant Base Salary and Benefits: Basic salary from £32,000 to £36,000 based on experience, this is negotiable based on experience 20 days annual leave + 8 bank holidays Monday to Friday 9-5.

Travel Ticketing Support Executive

Antella Recruitment

Central London, Region

Base salary to £35,000 (negotiable based on experience) + Bonus and Benefits

• Full time
• Permanent
• Tour Operators & Wholesale
• Flights & Aviation Purchasing

Ticketing Support Executive Responsibilities: Provide day-to-day support to sales agents on all GDS bookings and on all consolidator bookings and processes Manage flights coming into range, ensuring all required international and internal flight bookings are completed Maintain and monitor queues, including schedule changes, general queues, web/native bookings, and reissues Perform end-of-day checks to ensure all tickets have been issued correctly Monitor schedule changes, notify agents and customers, and action any required amendments Arrange and process any booking adjustments resulting from schedule changes, updating back-office systems accordingly Process ticketing, reissue, and refund requests within required timeframes and company guidelines Ticketing Support Executive Experience Required: Previous experience in a flights or airfares environment Strong working knowledge of GDS reservations and ticketing (Amadeus preferred) Excellent understanding of fare types, fare rules, ticketing, reissues, and refunds Advanced fare management skills, including manual fare builds, name/seat corrections, and complex ticket revalidations Ability to navigate between NDC landscape, traditional GDS content and consolidators to ensure we offer all possible options to clients Great organisational skills, with the ability to work on multiple tasks at the same time Numeracy and a keen attention to detail Ticketing Support Executive Salary and Benefits Base salary up to £35,000, negotiable depending on experience.