Travel Trade Recruitment London, Greater London

Onboard Train Steward

  • London
  • Reference reed-57123986

£30,700 per year

Permanent Full time Hotels & Hospitality Food & Beverage

Job description

Do you have experience within the Hospitality Industry? Do you have experience offering a high-touch service in the luxury hospitality sector? Get in touch today!

We are working with a Luxury Train Operator, who are looking for an Onboard Food & Beverage Steward to join their service.

You will be responsible for delivering an exceptionally high standard of service in all aspects of food and beverage; housekeeping; guest standards and satisfaction; and team welfare.

Main Duties:

  • Provide excellent customer service to guests in accordance with the brand and Leading Quality Assurance standards.
  • Preparation of the restaurant cars and its related areas to ensure a smooth-running operation.
  • Responsible for the wellbeing and safety of your allocated car and passengers.
  • Ensure you have full knowledge of onboard menus, boutique items and the areas in which the train operates.
  • Act in a professional and approachable manner that encourages feedback from team members and guests alike.
  • Conduct yourself in a professional and courteous manner with all guests, employees and members of the public.
  • Maintain the highest standards of integrity and uphold the trust the Company is placing in you.
  • Ensure that you work in a safe manner to avoid harm or injury to yourself or others.
  • Promote Health & Safety within your department, ensuring compliance within the department and that Health & Safety directives are carried out. Report any Health & Safety concerns you may observe.


The Person:

  • Previous experience in the luxury hospitality industry and offering a high touch service
  • Excellent communication skills
  • Professional appearance and grooming
  • Ability to anticipate guest needs
  • Cultural awareness and discretion with high-profile guests
  • Able to stand for long period
  • Positive attitude
  • Available to work shifts and weekends

The package:

  • A permanent salary of £30,700 + service charge & gratuities
  • An opportunity work onboard a well-known prestigious train

Interested?

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