Maintenance Check Support

Description

The Maintenance Check Support provides administrative and operational support to the planning and check supervisors, ensuring the efficient coordination of daily activities, accurate record management, and compliance with company procedures. The role supports workforce administration, training records, operational reporting, planning activities, and various ad hoc requests to maintain smooth day-to-day operations.

Key Responsibilities

Workforce Administration

• Manage morning calls, including sickness reporting and phone duty.
• Maintain and distribute leave summaries, ensuring records are accurate and up to date.
• Coordinate and administer the Buddy System for new and existing employees.
• Monitor and update employee training records, including e-learning completion and compliance requirements.
• Manage AMOS user accounts, including reactivation, and deactivation processes.
• Review and schedule Performance & Development (P&D) actions, including Q12 activities and group appraisal documentation.

Planning & Operational Support

• Update and maintain zone plans, ensuring information is accurate and current.
• Support ad hoc planning activities as required by the Planning Team.
• Coordinate and process requests from Check
• Organise and coordinate airport runs as required to support operational activities.
• Manage Toolbox Register records and associated documentation for your assigned bay.
• Scan, file, and archive operational and compliance documentation in line with company procedures.
• Ensure accurate record keeping and document control across all assigned responsibilities.

Reporting

• Produce and distribute weekly operational and administrative reports.
• Monitor data quality and provide timely updates to relevant stakeholders.

Requirements

Key Skills & Experience

• Previous experience in an administrative, planning, or operations support role.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• Excellent attention to detail and accuracy in data entry and record management.
• Proficient in Microsoft Office applications, particularly Excel, Word, Outlook, and Teams. Experience in Smartsheet/ AMOS is desirable.
• Strong communication skills, both written and verbal.
• Ability to work independently and within a team environment.
• Understanding of aviation maintenance or operational environments is advantageous.

Key Competencies

• Organisation and Planning
• Attention to Detail
• Communication and Teamwork
• Problem Solving
• Customer Service Focus
• Confidentiality and Professionalism
• Ability to Prioritise Workloads
• Continuous Improvement Mindset