Trainer Group Operations Tourplan

Antella Recruitment

London once a week.

£35,000-£40,000

• Full time
• Permanent
• Tour Operators & Wholesale
• Groups & Series Travel

Key Responsibilities Deliver virtual training and onboarding for new Group Operations starters Train new team members on Tourplan and operational systems Provide training on UK & Ireland group planning, including itineraries, suppliers, bookings and amendments Act as the key point of contact for new starters during their onboarding Create and maintain simple training guides and resources Work with Operations Managers to monitor progress and identify further training needs About You Strong UK & Ireland inbound group operations experience Excellent Tourplan knowledge - essential Good understanding of UK & Ireland tour planning and ground operations Previous experience training, coaching or mentoring colleagues would be advantageous Excellent communication skills and the ability to explain processes clearly Organised, patient and confident working virtually Passionate about sharing knowledge and supporting others What's on Offer £35,000 - £40,000 depending on experience Predominantly virtual working One day per week in the office Opportunity to take ownership of the training and onboarding experience for new Operations team members If you have strong UK & Ireland group operations experience, excellent Tourplan knowledge and enjoy helping others develop, we would love to hear from you.

Group Travel Executive

Antella Recruitment

Cheltenham, Gloucestershire

Base Salary from £28000 - £30,000 + Great Benefits

• Full time
• Permanent
• Tour Operators & Wholesale
• Groups & Series Travel

Group Travel Executive Key Responsibilities: Handle group reservations by telephone and email Process bookings using the reservations system and relevant supplier platforms Manage the administration of bookings from initial enquiry through to completion Arrange ground services for groups travelling across Europe, the UK and Ireland Prepare costs and quotations for travel agents and clients Produce booking confirmations, invoices, tickets, itineraries, travel dossiers and amendments Maintain excellent communication with clients and travel partners throughout the booking process Group Travel Executive Experience Required: Previous experience within Travel & Tourism, ideally with group travel Excellent telephone manner and written and spoken English Strong attention to detail and good numeracy skills Excellent organisation and the ability to manage multiple bookings Strong customer service and relationship-building skills Confident communication and negotiation skills A proactive and positive approach, with the ability to work well as part of a small team If you have experience in group travel and enjoy working closely with clients and travel partners to create seamless travel arrangements, we would love to hear from you.

Groups and Sales Operations Executive Europe

Antella Recruitment

London Hybrid

Base Salary from £30,000 - £35,000 + Great Benefits

• Full time
• Permanent
• Tour Operators & Wholesale
• Groups & Series Travel

Groups and Sales Operations Executive Key Responsibilities Work closely with internal teams to support and deliver sales strategies aligned with business objectives Analyse sales activity and performance, identifying trends, opportunities and areas for improvement Review and optimise sales processes and systems to improve efficiency and productivity Build and maintain strong relationships with clients, suppliers, partners and other key stakeholders Support the sales team with guidance, information and training to help maximise performance Coordinate projects and initiatives across the sales and operations functions, ensuring deadlines and objectives are met Monitor industry trends, competitor activity and market developments to identify opportunities and support commercial decision-making Contribute to the continued development and growth of the group travel business across the UK and Europe About You We are looking for someone who is commercially minded, organised and confident working across both sales and operations.

Group Reservations Italian Speaker

Antella Recruitment

Central London Office Based

£30,000-£36,000

• Full time
• Permanent
• Travel Agents & Homeworking
• Reservations & Customer Service

This is an exciting opportunity for an organised and customer-focused individual to join a busy reservations team, managing group accommodation bookings and delivering exceptional service from enquiry through to confirmation. Confirm bookings and ensure all reservation details are accurate and up to date. A proactive team player with a positive and professional attitude.

Group Operations Executive

Antella Recruitment

Remote UK

£30,000 - £33,000

• Full time
• Permanent
• Tour Operators & Wholesale
• Groups & Series Travel

This is a varied role working with group travel, where you will manage reservations from enquiry through to confirmation and ensure all arrangements are delivered smoothly for clients travelling across Europe, the UK and Ireland.