This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. GDS Software installation & support
Support GDS Hotel rate code loading and ongoing maintenance
Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X)
Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite)
Identify and share changes and updates related to the GDS with operational leaders. Ability to move projects and share updates in a timely manner with the project owner.
