£26,000 - £28,000 per year
JOB DESCRIPTION * Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach * Take time to understand customers' needs, recommending suitable tour options * Build trust and confidence with customers * Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention * Maintain accurate CRM records to support excellent service delivery * Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable * Contribute to improving conversion, customer experience and sales processes * Take ownership of personal performance, learning and development THE PACKAGE: Starting salary is very competitive, up to £28 pa dependent on experience, plus commission with an OTE of £38k pa.